Refund & Return Policy

Final Sale Items

Due to the nature of dietary supplements, opened or used products are final sale and are not eligible for return.


Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:

support@primonourish.com

We may request photos or additional information to help resolve the issue.


Eligible Returns

  • Unopened and unused products may be eligible for return within 30 days of delivery

  • Returns are subject to review and approval

  • Items must be in original, unopened condition


Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (for example, a damaged or incorrect item).


Refunds

Approved refunds are issued to the original form of payment.
Shipping fees are non-refundable.

We reserve the right to refuse returns that do not meet these conditions.